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Burlington Assistant Store Manager, Service in Cheektowaga, New York

LOCATION 2001 Walden Ave Cheektowaga NY US 14225

If you are interested in growing your retail management career with one of the largest and fastest growing off-price retailers in the nation, join the Burlington Stores team as an Assistant Store Manager, Service! Are you a proven leader with an outgoing attitude and excellent communication skills? Are you a service-oriented professional who is committed to providing a pleasant, positive, and memorable customer experience? If you answered yes, then this may be the right opportunity for you.

As an Assistant Store Manager, Service you’ll be a leader of the store team, managing critical day-to-day store operations including Point of Service/Front End operations and Human Resource Initiatives including but not limited to staffing, hiring and scheduling. You will serve as a role model for store associates, demonstrating and reinforcing the company’s Core Values by developing trust and respect among peers and staff, building strong teams and partnerships with a collaborative work ethic, and driving business results by taking ownership and pride in the company’s success. You’ll coach, train and develop your team on providing excellent customer service while also taking charge of service-oriented business operations to ensure proper customer service standards are consistently implemented.


  • Day-to-day management of store service operations including but not limited to management of customer service and cashier teams to ensure excellent customer service and professionalism at all times, ticketing and EAS tagging, layaway management, safekeeping of company funds and property including supervision of Cash Office and Auditor

  • Direct supervision and management of Customer Service Supervisors

  • Drive participation in Social Responsibility and Community Relations initiatives including front end solicitation and awareness campaigns.

  • Manage Human Resources Initiatives including but not limited to staffing, training, attendance, scheduling, availability, communication and break room message board compliance

  • Assist in management of all areas of store operations as needed

Candidates must have 2+ years of Retail Management experience in a Big Box or Specialty environment and be able to work a flexible schedule; including early morning, nights, weekends and holidays as required. Candidates must also be able to lift and move boxes weighing up to 40 lbs. and should be comfortable utilizing computerized scheduling and reporting software.

If you…

…are excited to deliver great values to customers every day;

…take a sense of pride and ownership in helping drive positive results for a team;

…are committed to treating colleagues and customers with respect;

…believe in the power of diversity and inclusion;

…want to participate in initiatives that positively impact the world around you;

Come join our team. You’re going to like it here!

You will enjoy a competitive wage, flexible hours, and an associate discount. We are a rapidly growing brand, and provide a variety of training and development opportunities so our associates can grow with us. Our store teams work hard and have fun together! Burlington associates make a difference in the lives of customers, colleagues, and the communities where we live and work every day. Burlington Stores, Inc. is an equal opportunity employer committed to workplace diversity.

Today's Date 9/11/2020
Posting Number 2020-138717
Location US-NY-Cheektowaga
Address 2001 Walden Ave
Zip Code 14225
Position Type Regular Full-Time
Career Site Category Store Management
Position Category Store Management
Evergreen Yes

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