LOCATION 4287 Route 130 S Edgewater Park NJ US 08010
Overview

As part of the Application support team, you will be working side by side with our developers and business partners while participating in the support and management of our production applications. Your role requires quick assessment, triage and resolutions of technical issues impacting our environment and business operations.

The Application Support Specialist I position will be responsible for providing tier 2 level support for Burlington Stores Retail and Corporate applications. This includes, but it’s not limited fixed Point of Sale (POS),mPOS, Back-Office Application Suite ,Store Operation Applications, DocMGR, Time Management, Reporting Systems and deployments. This person will support end users using their analytical, organizational and technical skills. The ASA I will ensure reported incidents are acknowledged and worked in accordance to SLAs/OLAs & Knowledge Based documentation. The Application Support Analyst I will monitor and react to any trends or critical issues impacting Burlington Store Retail Systems. In addition to INC management, they will lead low impact deployments that require cross team collaboration, planning, and communication. ASA I will execute all tasks in accordance with quality standards and technical procedures, leading to a high degree of partner satisfaction.

Those who apply

must be excellent problem solvers who are not easily overwhelmed. Position requires close attention

to detail and excellent proofreading skills. A certain degree of creativity and latitude is required.

This position requires a dependable and assertive team member experienced in hands-on oversight of operations for production system environments and applications by identifying, resolving or escalating system issues.

Holiday, weekend, and on-call coverage required. Due to the nature of the retail environment,

project work must occasionally occur in the overnight hours (1AM – 7AM).

Come join our team. You’re going to like it here!

You will enjoy a competitive wage, flexible hours, and an associate discount. Burlington’s benefits package includes medical, dental and vision coverage including life and disability insurance. Full time associates are also eligible for paid time off, paid holidays and a 401(k) plan.

We are a rapidly growing brand and provide a variety of training and development opportunities so our associates can grow with us. Our teams work hard and have fun together! Burlington associates make a difference in the lives of customers, colleagues, and the communities where we live and work every day. Burlington Stores, Inc. is an equal opportunity employer committed to workplace diversity.

#LI-TG1

Pay Range: $15.60/hr - $22.00/hr
Posting Number 2023-195290
Location US-NJ-Edgewater Park
Address 4287 Route 130 S
Zip Code 08010
Workplace Type On-Site
Position Type Regular Full-Time
Career Site Category Corporate
Position Category Information Technology
Evergreen No