LOCATION 4287 Route 130 S Edgewater Park NJ US 08010
Overview

Come join our growing team at Burlington as a Business Analyst (Field Service)!

This position will assist the IT Field Service team and will be the local point of contact for Burlington business partners and third-party vendors as well as incident escalation. This professional must have a firm understanding and working knowledge of field service/ store development duties within a retail environment. Must be able to work well with management team. Ability to communicate and work with technical and non-technical staff to resolve and drive issues.

The position will review technical drawings, create action plans, manage and coordinate store development projects including: new stores, remodels, relocations, refreshes, special projects, closings and telecom support activates.

This position is dedicated to identifying, researching, and resolving complex technical problems. Creates and manages escalation procedures and ensures service levels are maintained. Documents, tracks, and monitors problems to ensure resolution in a timely manner. Should be an independent, self-starter with ability to prioritize multiple responsibilities.

Education and Qualifications:

• High School diploma required

• Bachelor’s degree in computer science or appropriate related field preferred

Experience:

• 5-7 years’ work experience in related retail environment.

• Project Management

• Retail technology

Skills and Abilities:

• Deliver lasting solutions (reliable and stable)

• Ability to troubleshoot hardware and software issues

• Good technical knowledge of current network hardware and standards.

• Ability to effectively prioritize and execute tasks in a high-pressure environment.

• Ability to present ideas in business-friendly and user-friendly language

• Strong analytical and problem-solving abilities.

• Ability to effectively prioritize and execute tasks in a high-pressure environment.

• Exceptional verbal and written communication skills; mature, and articulate.

• Proven ability to lead processes, identify and implement process improvements

• Administrative capabilities (scheduling, coordinating calendars, event management)

• Customer-service orientation

• Ability to independently manage many changing tasks simultaneously

If you…

…are excited to deliver great values to customers every day;

…take a sense of pride and ownership in helping drive positive results for a team;

…are committed to treating colleagues and customers with respect;

…believe in the power of diversity and inclusion;

…want to participate in initiatives that positively impact the world around you;

Come join our team. You’re going to like it here!

You will enjoy a competitive wage and comprehensive benefit package including a generous paid time off plan, a company matched 401(k) and an associate discount. We are a rapidly growing brand and provide a variety of professional development opportunities so our associates can grow with us. We work hard and have fun together! Burlington associates make a difference in the lives of customers, colleagues, and the communities where we live and work every day. Burlington Stores, Inc. is an equal opportunity employer committed to workplace diversity.

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Posting Number 2022-176270
Location US-NJ-Edgewater Park
Address 4287 Route 130 S
Zip Code 08010
Workplace Type Remote
Position Type Regular Full-Time
Posted Date 3/15/2022 9:47 AM
Career Site Category Corporate
Position Category Information Technology
Evergreen Yes