Find a Career You’ll Love at Burlington Stores Inc.

Find a Career You’ll Love at Burlington Stores Inc.

Looking for a safe working environment, a flexible schedule – and a terrific discount? Come join our growing team at one of our new stores nationwide.  Learn More

Job Information

Burlington Manager – IT Service Center in Edgewater Park, New Jersey

LOCATION 4287 Route 130 S Edgewater Park NJ US 08010
Overview

The IT Service Center Manager role provides focused expert leadership and direction to the Stores Helpdesk Team and is pivotal part of IT Support Services.

As an IT Service Center Manager at Burlington, you will maintain a high quality of service by managing service levels, productivity, and engagement. You will work with various internal, external, and business support groups to understand operating requirements and deliver support and project services that meet those requirements. Additionally, you will ensure service delivery is consistent and that the teams are capable of supporting the organizations computer systems.

This position also works on complex projects and communicates the progress and status to the other team members and management. You should be capable of conceptualizing, documenting, designing, tuning and be a change agent for the area.

Education:

College Education preferred

Equivalent vocational competence development in the Help Desk sector

Licenses/Certification/Registration:

Technical certifications not required but helpful

Experience:

5-7 years’ experience leading / managing a team of service professionals

  • Retail technology

  • knowledge ITIL

  • Support Center (helpdesk) Operations

If you…

…are excited to deliver great values to customers every day;

…take a sense of pride and ownership in helping drive positive results for a team;

…are committed to treating colleagues and customers with respect;

…believe in the power of diversity and inclusion;

…want to participate in initiatives that positively impact the world around you;

Come join our team. You’re going to like it here!

Burlington is committed to being an employer of choice. We offer a competitive wage and benefit package including a generous paid time off plan, a company matched 401(k) and an associate discount. Our associates make a difference in the lives of customers, colleagues, and our communities through various social responsibility initiatives. As a growing company, we offer a variety of professional development and career growth opportunities.

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Posting Number 2022-184684
Location US-NJ-Edgewater Park
Address 4287 Route 130 S
Zip Code 08010
Workplace Type Hybrid
Position Type Regular Full-Time
Posted Date 2 months ago (8/4/2022 10:40 AM)
Career Site Category Corporate
Position Category Information Technology
Evergreen Yes

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