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Burlington Customer Service Lead - $500 SIGN-ON BONUS in McKnight, Pennsylvania

LOCATION 4801 Mcknight Road McKnight PA US 15237
Overview
$500 SIGN-ON BONUS FOR NEW ASSOCIATES!*

If you have strong leadership skills, a friendly, outgoing demeanor, an interest in retail, and you thrive in a fast-paced environment, join Our Burlington team as a Customer Service Lead !
Overview:

As the Part Time Customer Service Lead, under the guidance of the Assistant Store Manager and Customer Service Supervisor, you’ll be responsible for leading day-to-day customer service initiatives, inspiring, motivating, and encouraging associates to provide exceptional, friendly and professional customer service at all times. You’ll lead by example, approaching your work with Our Burlington philosophy and company core values in mind. You’ll ensure a customer-first focus is a top priority while friendliness, speed of checkout, and customer service remain top of mind. You’ll interact with customers to create a positive shopping experience, proactively solving problems professionally and efficiently.

You will enjoy a competitive wage, flexible hours, and an associate discount. Part-time associates, based on hours worked, may be eligible for Burlington’s benefits package which includes dental and vision coverage, and including life insurance. Part-time associates may also eligible for paid time off, paid holidays and a 401(k) plan.

We are a rapidly growing brand, and provide a variety of training and development opportunities so our associates can grow with us. Our store teams work hard and have fun together! Burlington associates make a difference in the lives of customers, colleagues, and the communities where we live and work every day. Burlington Stores, Inc. is an equal opportunity employer committed to workplace diversity.

Key Responsibilities:

  • Model company core values, Our Burlington philosophy, and appropriate back of house standards and execution strategies for the rest of the receiving team.

  • Drive improvement of friendliness, speed of checkout and customer feedback surveys by maintaining a customer-first focus and delivering a consistently great experience to all our customers with a high level of professionalism.

  • Maintain a neat and orderly front end area, troubleshooting issues with registers and transactions.

  • Coordinate meal and break periods and monitor schedule adherence.

Requirements:

Candidates must be able to work a flexible schedule including early mornings, nights, weekends and holidays as required. Physical requirements include the ability to lift and move boxes weighing 40 lbs. or more, as well as the ability to stand and walk for extended periods of time.

*Please note, new associates must remain employed and in good standing for a minimum of 90 days to be eligible to receive the $500 Sign-On Bonus. Sign-On Bonus will be paid following 90th day of employment.

This sign-on bonus is only available to new regular associates, and excludes flex. Please partner with the store management team with further questions.

Location US-PA-McKnight
Today's Date 7/20/2021
Posting Number 2021-146894
Address 4801 Mcknight Road
Shopping Center Rm 42
Zip Code 15237
Position Type Regular Part-Time
Career Site Category Store Associate
Position Category Store Associate
Evergreen Yes

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