Burlington Senior Manager of Field Investigations in Miami, Florida
LOCATION 11301 NW 12th Street Miami FL US 33172
If you are interested in advancing your asset protection career with one of the largest and fastest growing off-price retailers in the nation, join the Burlington Stores team as a Senior Manager of Field Investigations ! Are you an expert multitasker who would thrive in a high-energy retail environment? Can you prioritize quickly and think on your feet to ensure safety and security standards are consistently met? If so, this may be the right opportunity for you!
The Senior Manager of Investigations supports the shortage objectives of the company by leading Asset Protection investigations in an assigned group of identified geographic areas. The role collaborates closely with store and field asset protection teams and operational business partners to identify, analyze, and mitigate shortage risk through investigations, as well as proactive measures to minimize opportunity for dishonest behaviors. The Sr. Manager of Investigations supervises 6-8 Field Investigators and will lead an intelligence led and thorough response to theft trends and incidents in an effective and safe manner.
Lead and oversee all Asset Protection investigative processes in assigned area. Ensure that investigations are consistent with company core values and of the highest legal and ethical standards
Develop partnerships with Regional and District Asset Protection and Operational partners to educate and support a comprehensive investigations strategy
Work closely with Burlington Investigations Center leadership to optimize processes in information sharing and investigative acumen. Status with leadership to inform on the process and demonstrate expected response
Develop Field Investigators to drive consistent execution to address organized retail crime, supply chain, and internal issues in high-risk markets
Work cross-functionally with Asset Protection, Shortage Control, Safety, Store Operations, HR, Legal, and the Training and Development team in coordinating investigations, training efforts, and shortage and safety program compliance
Lead and Execute team based, investigative deep dive methodology to address theft trends at the local store and market level
Work closely with company supply chain and third-party providers to identify and resolve theft and shortage issues
Cultivate productive partnerships and lines of communication with relevant law enforcement and peer retail investigations partners. Identify opportunities to partner to mitigate theft and fraud
Stay abreast of industry trends, practices, and technology and recommend enhancements to the Director of Investigations
Conduct trend analysis of inventory shortage, internal and external theft, and other shortage and safety indicators and craft/communicate investigative findings to key stakeholders
Reduce civil exposure by partnering with field teams to identify and correct behaviors that are outside of policy or company core values. Adjust training methods and communication when warranted
Conduct training seminars with Asset Protection field leadership, Asset Protection Investigators, and Asset Protection Supervisors through various mediums (in store, via WebEx, etc.)
Candidates must have strategic understanding of the retail loss prevention and security environment with a proven record of influencing change preferred. Relevant experience in successful partnership development, program implementation and ongoing review to ensure achievement of company asset protection and safety objectives. Bachelors Degree preferred, Wicklander-Zulawski Interviewing Certificate , and CFI (Certified Forensic Interviewer) a plus.
Skills and Abilities:
Creative thinking with ability to translate abstract ideas into tactical concepts.
Experience in training facilitation.
Ability to balance multiple priorities and accommodate deadlines.
Ability to work both independently and collaboratively.
A confident leader with a strong sense of integrity.
Excellent verbal and written communication required.
Strong functional knowledge of business tools such as Excel, Power Point, Word required.
Knowledge of security processes, systems, equipment, reporting tools, required.
…are excited to deliver great values to customers every day;
…take a sense of pride and ownership in helping drive positive results for a team;
…are committed to treating colleagues and customers with respect;
…believe in the power of diversity and inclusion;
…want to participate in initiatives that positively impact the world around you;
Come join our team. You’re going to like it here!
You will enjoy a competitive wage, flexible hours, and an associate discount. Burlington’s benefits package includes medical, dental and vision coverage including life and disability insurance. Full time associates are also eligible for paid time off, paid holidays and a 401(k) plan.
We are a rapidly growing brand, and provide a variety of training and development opportunities so our associates can grow with us. Our store teams work hard and have fun together! Burlington associates make a difference in the lives of customers, colleagues, and the communities where we live and work every day. Burlington Stores, Inc. is an equal opportunity employer committed to workplace diversity.
Posting Number 2022-176906
Address 11301 NW 12th Street
Zip Code 33172
Position Type Regular Full-Time
Posted Date 4/5/2022 8:43 PM
Career Site Category Field Leadership
Position Category Asset Protection