Burlington Social Media Specialist (Bi-Lingual) in New York, New York
Bring your experience in marketing social media to a growing Fortune 500 retail company and certified Great Place to Work! Burlington Stores is a nationally recognized retailer of high quality, branded merchandise at everyday low prices, with over 800 stores in 45 states and Puerto Rico.
Burlington is seeking a bi-lingual Social Media Community Management Specialist to be an integral member of the marketing team. This person will be the voice of the brand on social media bringing Burlington to life online by creating human relationships with existing and prospective customers and fans, encouraging our fans to be enthusiastic brand advocates, and influencing our positive brand reputation.
The position will report to the Director of social media (organic) & web content marketing and will help to provide a best-in-class customer experience across Burlington’s social channels to encourage social engagement and enhance brand reputation. Responsibilities include, but are not limited to the following:
Managing the day-to-day volume of English and Spanish language brand responses across all organic, influencer and paid social channels, as well as local listing sites such as Google My Business, Yelp, etc.
Publishing content across social channels (Facebook, Instagram, Pinterest, Twitter, TikTok and YouTube)
Understanding and analyzing the sentiment of the brand across the social landscape and identifying key trends to help enhance the customer experience in working with the marketing and customer experience teams. Additionally, work to develop sentiment analysis reports for leadership
Identifying inspiring User Generated Content (UGC) for brand to repurpose
Inserting the brand into organic social/influencer conversations
Flagging when issues arise and informing key stakeholders
Assisting in the creation of social content for IG Reels and TikTok primarily
Assisting the Social team and Director as needed
Our ideal candidate would have 1 to 3 years of social media marketing and must be bi-lingual in Spanish. This is a hybrid position and would ask that this role be in-office (Burlington, NJ) 1-2 days a month.
Burlington is committed to being an employer of choice. We offer a competitive wage and comprehensive benefit package including a generous paid time off plan, a company matched 401(k) and an associate discount. Burlington associates make a difference in the lives of customers, colleagues, and the communities where we live and work through various social responsibility initiatives. As a growing company, we offer high-performing, motivated associates a variety of professional development and career growth opportunities. Burlington Stores, Inc. is an equal opportunity employer committed to workplace diversity.
Posting Number 2022-181825
Additional Locations US-NY-New York
Workplace Type Hybrid
Position Type Regular Full-Time
Posted Date 4/21/2022 2:17 PM
Career Site Category Corporate
Position Category Marketing